PRIVACY POLICY
In addition to this, you need to know more about it.
We are committed to protecting your privacy when you use the site www.ANJALIMOONRISE.fr. All personal data is sent and stored securely at the site's host in France. We may need to collect personal data about you and transfer it to our partners. Pursuant to the law of January 6, 1978 known as "Informatique et Libertés" and European Regulation No. 2016/679 as well as the recommendations of the CNIL, you have the right to access, oppose, rectify, deletion, portability and limitation of processing of personal data.
The site www.ANJALIMOONRISE.fr was published by Mrs. Emmanuelle ENGLER 107 chemin du canadeau 83330 LE CASTELLET.
The Data Controller
Mrs Emmanuelle ENGLER, as data controller, undertakes to comply with the provisions of European regulation No. 2016/679 of April 27, 2016 relating to the protection of personal data.
If you have any questions about how we protect your confidential data, please feel free to email us at anjalimoonrise@gmail.com .
For all our services, the data controller is Madame Emmanuelle ENGLER. The data protection officer ensures compliance with the regulations and rules in force. He can be contacted at anjalimoonrise@gmail.com .
In addition to this, you need to know more about it.
PURPOSES OF THE COLLECTION OF PERSONAL DATA
This paragraph is intended to explain to you what information we collect and for what purposes: it indicates what we do and why we do it.
Your name and contact details
So that you can receive your orders
We need to keep and use this data to be able to fulfill our part of the contract with you.
To send you useful messages related to your order by SMS, e-mail (example: reminder of your basket, order updates, delivery information from carriers)
We need to keep and use this data to be able to fulfill our end of the bargain.
To send you newsletters by e-mail (approximately 2 per month) or by SMS
With your prior consent, we inform you of our news, our novelties and our games.
Your date of birth
To study the age of our customers and users on our site
We want to get to know you better and offer you products that you might like.
Your credit card information
To carry out transactions: payments and refunds
We do this in order to fulfill our part of the contract with you. The data is encrypted by Stripe (our payment provider) and is processed under their data handling policies.
To detect fraud
We protect ourselves and we protect you against fraud.
Your history of exchanges with us
What you have communicated to us by phone, email, social media, etc.
To provide you with assistance
We do this in order to fulfill our part of the contract with you: to interact with you and provide you with solutions.
To train our staff through these exchanges that serve as examples
When you contact us, we strive to provide you with the best customer service possible.
Purchase history and saved items
What you bought and what you saved in your cart or wishlist for later.
To offer you products
We do this in order to fulfill our end of the bargain with you and improve your customer experience.
To provide you with assistance and to manage returns
We do this in order to fulfill our part of the contract with you (withdrawal period).
To find out what you and other customers like.
This way we offer you what you want and what you are going to like.
Information about your phone or computer and how you use our website
Information you give us when you browse our site including your IP address and the type of device used and, if you choose to share it with us, your location data, as well as how you use our website.
To improve our website, configure default options, report bugs / anomalies.
We are constantly improving our site to give you the best possible browsing experience.
To protect our website
We detect fraud and we meet our legal obligations regarding the management of your data.
Information about the accounts you link to us
What we do if you link your Instagram or Facebook accounts with us
To allow you to participate in our online games simply and easily without having to create a specific account.
We improve your user experience by making it easier for you to participate in our games.
Your responses to surveys and contests
To allow you to participate in our special events: surveys and contests
We do this in order to fulfill our part of the contract with you (game rules) and allow you to win.
DATA RETENTION PERIOD
Your personal data will not be kept beyond the period strictly necessary for the purposes pursued as stated above and in accordance with the regulations and applicable laws. In this regard, the data used for prospecting purposes may be kept for a maximum period of 3 years from the closing of your user account or the last contact. Your personal data is erased when the retention periods expire. However, your data may be archived beyond the durations provided for the needs of research, detection and prosecution of criminal offenses for the sole purpose of making these data available to the judicial authority.
Archiving implies that your data will be anonymized and will no longer be available online, but will be extracted and stored on an autonomous and secure medium.
SERVICE PROVIDERS WITH ACCESS TO YOUR PERSONAL DATA
ANJALI MOONRISE does not share any personal data for commercial purposes with third parties.
In order to fulfill the purposes that we have just described to you, access to your personal data must be allowed to the various entities of ANJALI MOONRISE and to third parties whom we use to offer you certain services:
Financial institutions
Fraud detection and prevention entities
Technology service providers
Logistics, transport and delivery service providers
Service providers related to customer service
Marketing and advertising service providers
RIGHTS ON YOUR PERSONAL DATA
You are not required to provide any personal information to us, but if you do not, you may not be able to purchase from the site and you are unlikely to receive the best customer experience.
We are committed to respecting the confidentiality of your personal data and to guaranteeing the exercise of your rights. To do this, simply send us an email at anjalimoonrise@gmail.com, with your identity document, simply indicating the reason for your request and the right you want to exercise. In particular, you have the right to:
Ask us for access to the data we have about you
Ask us to rectify the data we already have
Ask us to delete your data insofar as it is no longer necessary for the purpose for which we may have needed to process it
Ask us to withdraw your consent for any purpose
PERSONAL DATA OF A THIRD PARTY
We offer certain functions that require the processing of personal data from a third party that you have provided to us, such as in the case of sending a gift card by email or requesting the delivery of an order to a third party. In these cases, you assure us that they have been informed about the purposes and how we need to process their personal data.
COOKIES, TAGS AND TRACERS
When browsing our website, information relating to the browsing of your medium (computer, tablet, smartphone, etc.) can be recorded through files called "Cookies".
The cookie makes it possible to carry out navigation monitoring or an analysis of browsing behavior and in particular:
- to measure the number of visitors to our website, as well as their content
- to save information relating to the customer account when you are connected to it
- save the shopping cart
- to personalize the display of the content that is accessible to you
You can modify your preferences in terms of cookies, through the browser software used.